Degraded performance on campaign, message sending & segment calculation Thursday 5th October 2023 10:34:00
Some customers may report that campaigns, segment or messages are not being triggers. Our team is currently investigating this issue.
All good
Everything has been fixed, the standard performances should be reached in the coming minutes. We are currently monitoring the ramp up.
We have found the root issue which is related to a server outage on the network of the cluster. The team is currently changing the targeted server and re-allocating the missing resources.
